Privacy Policy for Sam’s Pawty Packs
Effective Date: 28 May 2025
At Sam’s Pawty Packs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of information when you use our website or make a purchase:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Order Details: Product selections, customizations, and transaction history.
- Payment Information: Processed securely via third-party payment gateways. We do not store your credit or debit card information.
- Technical Information: IP address, browser type, device type, and browsing behavior on our site (collected via cookies).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you regarding your order or inquiry.
- Provide customer support and respond to queries.
- Send order confirmations and shipping updates.
- Improve our website, services, and user experience.
- Send occasional updates or promotional offers (only if you’ve opted in).
3. Sharing Your Information
We respect your privacy and do not sell or rent your information. We may share your data with:
- Trusted Service Providers: Such as payment processors, courier companies, and hosting services, only to the extent necessary to deliver our services.
- Legal Requirements: If required by law or to protect our legal rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers and encrypted transactions.
- Restricted access to personal data.
- Use of trusted third-party payment processors.
However, no online system is 100% secure. By using our services, you acknowledge this risk.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Withdraw consent for marketing communications.
- Request deletion of your data (subject to legal and accounting obligations).
To make a request, please email samspawtypacks@gmail.com.
6. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our site may contain links to other websites (e.g., payment processors or social media). We are not responsible for the privacy practices or content of these sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us:
📧 Email: samspawtypacks@gmail.com
📞 Phone: +27 63 325 9332
🌐 Website: https://samspawtypacks.co.za